FamiFly Tasks

Terms of Service

Effective date: August 5, 2026
Contact: care@famifly.com

These Terms govern your use of FamiFly Tasks (“Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

The Service

FamiFly Tasks helps households and small teams capture and share tasks, Remember items, and Helper Pass / guest links. Features available to you depend on your Space’s plan (Free, Family, or Helper) and any complimentary access we grant.

Accounts and Spaces

  • You must provide accurate account information and keep credentials secure.
  • A Space is a household or workspace. Billing and plan limits apply per Space, not per user seat.
  • Space admins are responsible for members, guests, and share links they create.
  • Invite-only and public signup may both be available depending on configuration.

Plans, trials, and complimentary access

  • Free, Family, and Helper limits are described on our Pricing page and may change with notice.
  • Helper Pass may include a limited free trial on eligible Spaces.
  • We may grant complimentary Family or Helper access at our discretion (for testing, demos, or support). Complimentary access does not create an obligation to continue it.

Subscriptions and billing

  • Paid plans are billed through Stripe on a monthly or annual basis for the Space.
  • Fees are generally non-refundable except where required by law or as stated in our refund practice (goodwill refunds within 14 days of first paid charge may be available — contact care@famifly.com).
  • You can cancel via the Stripe Customer Portal (“Manage billing”). Access typically continues through the end of the paid period.
  • Failed payments may lead to past-due status and downgrade to Free limits. We do not delete your data solely because of a downgrade; creating new content may be blocked until you are within Free limits or upgrade again.

Acceptable use

You agree not to:

  • Abuse the Service, attempt unauthorized access, or disrupt other customers
  • Use guest / Helper Pass links to harm others or violate privacy laws
  • Upload unlawful, infringing, or malicious content
  • Resell the Service or scrape it without permission

We may suspend Spaces that violate these Terms.

Guest and Helper Pass links

Share links let people without accounts view or complete work you choose. You control permissions and revocation. We do not guarantee privacy beyond the product controls you configure.

Intellectual property

You retain rights to content you submit. You grant us a license to host and process that content to operate the Service. FamiFly branding and software remain ours.

Disclaimers

THE SERVICE IS PROVIDED “AS AVAILABLE.” WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE FULLEST EXTENT PERMITTED BY LAW. We do not guarantee uninterrupted or error-free operation.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAMIFLY AND ITS SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SPACE IN THE TWELVE MONTHS BEFORE THE CLAIM (OR $50 IF YOU HAVE NOT PAID).

Support

Best-effort email support is available at care@famifly.com and via in-app Contact Support when signed in. We aim to respond within 1–2 business days. We do not promise phone or 24/7 support.

Changes

We may update these Terms. We will post the new effective date here. Material changes for paid Spaces may also be communicated by email when practical. Continued use after the effective date constitutes acceptance.

Governing law

These Terms are governed by the laws applicable in the jurisdiction of the operator of famifly.com, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive venue, except where consumer law requires otherwise.

Contact

Questions: care@famifly.com