FAQ

Questions about FamiFly Tasks

Organize personal, family, and team work — lists, Today, reminders, Helper Pass, and Remember.

Frequently asked questions

What is FamiFly Tasks?

FamiFly Tasks is a task management app for personal lists, families, and small teams. See what’s due today, share work, and use advanced features like repeating chores, reminders, Helper Pass, and Remember.

Who is FamiFly Tasks for?

Anyone running their own list, a family, or a small team — plus sitters, walkers, and day helpers who only need today’s jobs, without creating an account.

What is a Helper Pass?

A Helper Pass lets a babysitter, dog walker, house cleaner, or other day helper check off today's jobs without creating an account. They open a pass link or QR code, complete today's tasks, and you get notified.

What is Remember?

Remember captures the important bits you’d otherwise forget — a name, a place, or any one-off tidbit, thought, or idea you might need later. It’s not a full notes app. Save the moment, find it when it matters. Smart groups related memories; the timeline scrubber jumps you through days; import or export under Settings.

Can we share one task list across a family or team?

Yes. Create shared lists for your household, org, or small team, invite people to your space, and everyone sees updates as they happen. Keep private lists alongside shared ones.

Does FamiFly Tasks support voice and photo capture?

Yes. Add tasks by speaking or attaching a photo so everyone knows exactly what needs to be done — useful for groceries, chores, handoffs, and field notes.

Can I set recurring tasks and reminders?

Yes. Schedule tasks to repeat on your schedule and turn on push reminders so due items show up on your phone even when the app is closed.

Is FamiFly Tasks free to start?

Yes. Free includes two household accounts, a few lists per person, task and Remember caps, push reminders, and storage for photos. Family and Helper unlock more seats, storage, semantic search, and Helper Pass. See live limits on the Pricing page.

What’s the difference between Family and Helper plans?

Family is for running the household — more members, unlimited lists and shares, more storage, Remember export, and semantic search. Helper includes everything in Family plus the full Helper Pass suite and extra storage for when sitters and day helpers need to run today’s jobs without accounts. Current prices and quotas are on the Pricing page.

How do I contact support?

Signed-in users open Help → Support (or Settings → Support) to use Customer Support — open a ticket, attach screenshots, and follow replies in the app. You can also email care@famifly.com. Typical reply times: Free 3–5 days; Family and Helper 6–12 hours.

Do helpers need to install the app?

No. Helpers open a Helper Pass link or QR in the browser. Owners who want the full experience can install FamiFly Tasks to the home screen or use the Android app.

Is my data private to my workspace?

Yes. Tasks stay in your workspace — isolated per space. Share only the lists and Helper Passes you choose. We don’t sell your data.

Can I delete my account and data?

Yes. Settings → Trust & balance lets you export your tasks, delete your account, or (if you run the space) delete the whole household. Do it anytime. Some backups and logs may persist for a short time.

Can I use FamiFly Tasks offline?

Yes. Install it as a progressive web app and keep working when connectivity drops. Changes sync when you’re back online.

Ready to try FamiFly Tasks?

Free to start · Delete account and data anytime · Helpers don’t need an account

Sign in